John at GRG
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Wednesday 29/02/12 10:33:28 |  0 |
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That's good news - thanks for posting back! It is a good idea to clear your browser's cache every now and then anyway (delete temporary internet files for Internet Explorer) as it can fill up with data that is no longer needed or is out of date and also the data can get currupt sometimes. John |
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| Jeanette Collinson | Wednesday 29/02/12 09:25:52 | 0 |
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John (I suspected it was something to do with my computer) - Just deleted browsing history as suggested and it works a treat now! Many thanks Jeanette |
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John at GRG
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Thursday 23/02/12 14:54:04 | 0 |
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Hi Jeanette, I've checked your graphs here and they seem to display OK, so it sounds like a locailised problem on your computer. Can you post the full message that comes up please? It would also be worth trying to delete your Temporary Internet Files to see if this helps - under Internet Options, Delete Browsing History. Thanks, John |
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| Jeanette Collinson | Thursday 23/02/12 09:16:24 | 0 |
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None of my log book graphs seem to display properly any more - the screen get stuck for ages and then comes up with a message that starts "Loading<ChartsV5.07 Web browser is Internet Explorer in case that's relevant. Any ideas? Thank you! |
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