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Started by : Victoria Nealon on 04/04/13

Viewed : 3844 times

 

Total Posts : 19  (Most Recent First)  Show Oldest First
Photo John at GRGView Member Profile Member since February 2006 Posted 8 years ago
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That's greats new Victoria and Sue - thanks for posting back with this feedback :-)

 
Photo View Member Profile Victoria NealonView Member Profile Member since August 2010 Posted 8 years ago
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Yeah I deleted a load of runs yesterday from my garmin and both today and yesterday it's uploaded my runs really quickly and the website hasn't frozen when moving to a different page/screen following the upload.  Thanks :-)

 
Photo View Member Profile Sue Davies Member since June 2010 Posted 8 years ago
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I've had this same problem and deleting all the old run files from my computer did solve it.

 
Photo John at GRGView Member Profile Member since February 2006 Posted 8 years ago
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I think the large number of runs is probably the source of the problems - the page is being overloaded.  In the short term I'm sure that deleting some will help but we'll also look into changing the way the uploader works so that it doesn't upload more information than it needs.

To find the runs in the Finder on your Mac you probably need to change the settings to show hidden files as some of the folders are hidden.  This link explains how to do this:

http://blog.whatwoulddando.com/2012/09/23/show-hide-hidden-files-on-mac-os-x/

 

 
Photo Liz DiamondView Member Profile Member since April 2011 Posted 8 years ago
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The drop down list on reading GPS shows 123 runs!!  I never realised so many were stored i only ever click on the top/current one. 

I can't find the runs using the path you listed in your reply as there is no devices pathway to follow when looking in the HD area of my mac. I'm not very good though so i could be missing something.

I will look into a way of deleting the runs that are appearing and see if that helps. Thanks John.

 
 
 
Photo John at GRGView Member Profile Member since February 2006 Posted 8 years ago
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Thanks for the extra info Liz.  Because the 310xt uses an ANT stick rather than a USB connection, it stores the data on your computer when the device is read by the ANT stick. So, even when the runs are deleted from the device they are still kept on the computer and may still be read by our Garmin Uploader.  I'm not sure how much history the ANT software keeps before deleting these files.  It could be that you have a similar problem to Victoria with too much data for our uploader to cope with.  How many runs do you have in the list after pressing Read GPS?  I notice that both you and Victoria are using Safari on a Mac so large amounts of data may be more of a problem in this browser for some reason.

You can see all the runs that are saved on your computer by looking at the following folders:

  • in FIT file format - Macintosh HD/Users/[username]/Library/Application Support/Garmin/Devices/[device id]/Activities

  • in TCX file format - Macintosh HD/Users/[username]/Library/Application Support/Garmin/Devices/[device id]/History

where username and device id are your Mac username and the id Garmin assigns for your device.

 
Photo Liz DiamondView Member Profile Member since April 2011 Posted 8 years ago
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Sorry for not getting back sooner John, i am using a mac so safari is my browser.

My last upload was at about 11:45 on Wednesday night, it freezers once the pop up screen asking if you want to upload another run appears. It's not a massive problem i just close the browser and reopen and that solves the problem, i'm not sure how long it freezers for if i left it as i am a little impatient so just close and open the browser.

The upload itself is only slightly slower than i have normaly and may have just been my imagination.

 
Photo John at GRGView Member Profile Member since February 2006 Posted 8 years ago
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Wow, 180 is quite a few!  Yes, I feel fairly confident that this will help.

If you plug the device into the Mac and look at it in the Finder, you will be able to view all the runs under the Garmin/Activities folder.  You should be delete them from here or maybe move them to a backup folder.

 
Photo View Member Profile Victoria NealonView Member Profile Member since August 2010 Posted 8 years ago
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ok it would seem there's quite a lot of runs on my garmin - I thought it only saved 30 or so and then started replacing them, but I was able to scroll through all the way back to runs from last May! (about 180 I think....)  So I'll look into how I can delete some from the watch.  Would deleting runs make it likely to reduce the time taken to upload a run, and stop the freezing when changing pages?

 
Photo John at GRGView Member Profile Member since February 2006 Posted 8 years ago
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That's not good - I was hoping that changes I made would have helped.  If it takes 7-8 minutes to read the data from your garmin device that is an awfully long time, so I think that must be the root cause of the problem.  Mine reads in under a minute.  When you click Read GPS, it reads all the data on the device, so if you have a lot of data being transferred this could be causing the page to hang when you try to move off the page.  Can you delete some of the data from your device? How many runs does it show in the list after you have pressed Read GPS?

Just had a quick look at the manual for the 210 and it appears that there is no option for Per Second recording (it uses Smart Recording by default), so this is not something to worry about.

 
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