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John at GRG
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Member since February 2006 | Posted 9 years ago |  0 |
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Hi Everyone, I think I've got to the bottom of this now. For some reason the format of the laps data in some Garmin FIT file is different from the standard format. I've put in a fix to cater for this so hopefully it should be OK now. John |
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John at GRG
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Member since February 2006 | Posted 9 years ago | 0 |
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Hi Elly, I can look into this for you - I'll email you directly as I need a copy of the file you're having problems uploading. I think the issue may be related to a software update on the device but need to see a copy of the file to see what's changed. Can you let me know what device you are using please? It would also help to know the software version you have (you should be able to find this under the menus on the GPS). John |
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Kath Edwards
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Member since August 2011 | Posted 9 years ago | 0 |
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I had difficulties but now I upload to Garmin first and then to Good Run Guide and that seems to have sorted it. |
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Elly Smith
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Member since May 2011 | Posted 9 years ago | 0 |
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Has anyone else had repeated problems uploading FIT files? I've not been able to do it for a couple of weeks: and I've tried logging in and out to do it to no avail. I'm running Chrome on a macbook - if that makes any difference. |
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