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Started by : Caroline on 01/11/14

Viewed : 5898 times

 

Total Posts : 75  (Oldest First)   Show Most Recent First
Photo View Member Profile CarolineView Member Profile Member since February 2010 Posted 6 years ago
 0

I have been having issues uploading data from my Garmin recently.  The website hangs half way through the upload.  Getting really frustrated having spent the last 30 minutes trying to load this mornings run. Anyone else have this problem or is it just me!

 
Photo View Member Profile StormyatomView Member Profile Member since June 2012 Posted 6 years ago
 0

Caroline

Ive had this issue as well for ages and so has my sister. We both have different garmin watches and different fixes.

I have tried many different approaches. Now I use a combination that appears to work for me although I really have no idea why. I now dont keep many runs on the watch so its pretty much only the one Ive just done. I also give my PC time to sort its self out. I go off and make a coffee. Previously I used to just turn it on and try to download as quick as I could.

These actions limit the number of times it hangs. Usually its now fine but not always. It kept telling me the driver had failed to start so I guess its probably me rushing the PC when it was still trying to do multiple start up jobs. (thats a complete amatuer guess)

Previously it regularly hung half way through the upload. Some times just once and sometimes 10 or 20 times.

This works for me now but not always. The more runs I leave on the watch the more likely it appears to be but that might just be coincidence.

If you get the definitive IT answer from someone clever let me know as its proper annoying. 

good luck

PD

 
Photo John at GRGView Member Profile Member since February 2006 Posted 6 years ago
 0

If the upload is getting stuck part way through, this is usually caused by a corrupt recording on the device.  The best thing is to delete or move old runs.  If you have a USB device you'll need to delete them from the device.  If you have a wireless device, you'll need to delete or move them from the relevant folder on your computer.  Have a look at this post for more advice on this.

Hope this helps.

John

 
Photo View Member Profile Rod HarringtonView Member Profile Member since June 2008 Posted 6 years ago
 0

Hi John

My Garmin 620 allows wireless data uploads and that works with Garmin site but for uploading to GRG I need to use the wired approach. Is wireless possible and if so are there any instructions on how to da that?

Many thanks

Rod

 

 
Photo View Member Profile Brian VarcasView Member Profile Member since June 2010 Posted 6 years ago
 0

Hi. I've sudenly started having problems uploading from my Gamin 205. Never had difficulties before. I keep getting the error message that the Garmin Communicator is not installed. I've downloaded and installed it 3 times today but to no avail. Are Garmin playing silly buggers?

 
 
 
Photo Antony AllenView Member Profile Member since February 2011 Posted 6 years ago
 1

Brian

I have just uploaded from my 205 so unsure if it a Garmin error or not, previously when mine hasnt connected have swithced laptop off and tried again, sorry its not very technical but that about my whole knowledge.

hope you get it sorted.

 
Photo View Member Profile Brian VarcasView Member Profile Member since June 2010 Posted 6 years ago
 0

The old turn it off and on again strategy! Surely you work in I.T. Anthony :-) Yep, I did try that but no change. I suspect the problem will disappear as mysteriously as it appeared.

 
Photo John at GRGView Member Profile Member since February 2006 Posted 6 years ago
 0

It could be that the plugin has become disabled in your browser.  It would be worth checking the plugins/add-ons settings.  What browser are you using?  You could also try resetting your browser completely or maybe try a different browser.

 
Photo View Member Profile Brian VarcasView Member Profile Member since June 2010 Posted 6 years ago
 0

Hi John. I've been using Chrome but just tried Safari and there was no problem. The plugin is allowed in my Chrome settings but it still says it's not installed...no matter how many times I install it! The Garmin Communicator download page also says the plugin isn't installed and prompts me to download it even though I've just done it. I'm finding Chrome gets more twitchy everyday. I guess I'll stick to Safari for a while. 

 
Photo John at GRGView Member Profile Member since February 2006 Posted 6 years ago
 0

I'd recommend trying a full reset in Chrome - this will give you a clean installation and you should then be able to install the plugin again.  I've done this before and it clears out all sorts of gremlins!  To do reset chrome got to the settings (chrome://settings/) and then at the bottom click on the Advanced Settings link.  At the bottom of this is a reset button.

Hope that helps.

 
 
 
 
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