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Started by : jez edwards on 17/10/13

Viewed : 3546 times

 

Total Posts : 7  (Oldest First)   Show Most Recent First
Photo View Member Profile jez edwardsView Member Profile Member since December 2010 Posted 7 years ago
 0

Hi. I know I've asked this before but can't find the response. I am gettting the following error message (Plugin error: source: GARMINAXCONTROL.CPP, line: 3615 ) when uploading Garmin files. From memory this is something to do with the mass of old data being stored on the PC which needs cleared. Can you remind me what I need to do please.

Thanks

Jeremy

 
Photo John at GRGView Member Profile Member since February 2006 Posted 7 years ago
 0

Hi Jez,

We've got some instructions for this under the Help tab on the Garmin Uploader page.  Hopefully that's what you need but let us know if you're still having problems.

John

 

GarminUpload.asp

 
Photo Kate GroundsellView Member Profile Member since November 2008 Posted 7 years ago
 0

John,I'm unable to plug in my Garmin at the mo into GRG. It says the device was not found, yet I had just used it on Garmin and downloaded 30 runs there. It's only the last couple of runs I need to download onto GRG as I use that far more often. Please help. Thank you.

i have a 305 and have been using it for the past few months with no issues

kate

 
Photo John at GRGView Member Profile Member since February 2006 Posted 7 years ago
 0

Hi Kate - Can you see if your 305 if found on Garmin's Communicator Plugin page? http://software.garmin.com/en-GB/gcp.html

If it doesn't detect your device there are some suggestions there that are worth trying.

It's also worth updating to the latest version of the Garmin Communciator PLugin if it says an update is available.

Let us know how you get on.

John

 
Photo Kate GroundsellView Member Profile Member since November 2008 Posted 7 years ago
 0

Thanks John. I'll try that when the husband is around- I am a bit rubbish on computers. Garmin itself recognised it on their website and it has been recognised on GRG for weeks but just this week it's got confused. I'll get back to you if any probs.

kate

 
 
 
Photo Kate GroundsellView Member Profile Member since November 2008 Posted 7 years ago
 0

Hi john, I have just downloaded it again but back on GRG it still reads communicator plug in not detected. Aaaarrrggghhh. Wish I understood computers. 

 
Photo John at GRGView Member Profile Member since February 2006 Posted 7 years ago
 0

That's odd. What browser are you using?  It could be that the plugin needs to be approved again - check for a warning message at the top of the page asking you to give permission for our site to use the plugin.  If this is there you need to click on it for it to work.

I would also try rebooting your computer.

John

 
 
 
 
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